House of Snow is my pride and joy and I truly believe our boutique is special, it’s not just a boutique, it’s something far more.
I knew I wanted to open a bridal shop from around the age of 14, but first I went on to gain a First Class B.A Honours degree from London College of fashion. After a career designing and making costumes for television and theatre in the UK and USA, my passion, artistic flare and love of the beautiful, unsurprisingly led me back to bridal wear.
I knew when opening House of Snow that I wanted it to be one of the Industry’s leading bridal boutiques and this continues to be my goal day in and day out. Ensuring we provide outstanding customer service and providing each of our brides with an unforgettable experience is what keeps our drive.
Winning Best New Bridal Retailer was one of the proudest moments of my life, and we then went on to win the Best Bridal Retailer East of England after only being open two years. Both accolades were a dream come true and to see all that hard work paying off.
At House of Snow it’s not just about excellent customer service on the day you purchase your gown, we pride ourselves on providing a whole service from the purchase, through alterations to the week of the wedding. You are our priority throughout, and our numerous reviews are testament to this.
Hattie – Bridal Consultant
What can we say about Hattie, she is always sure to make you laugh and brighten up the dullest of days. From the moment you meet Hattie you will feel like you have known her for years, and she puts you instantly at ease. She is honest and heartfelt, and we love her for it. Joining us from a background in hospitality Hattie’s customer service is outstanding, and she goes to the extreme to ensure our brides have the best possible experience, nothing is too much trouble.
“I love everything about being a bridal consultant, there is nothing more rewarding than seeing a bride’s face light up when she finds her ‘dream dress’, to be a part of that special moment is just wonderful. I love getting excited with our brides on their journey and welcoming them into the House of Snow family, because it really does feel like a family.”
Hattie – Bridal Consultant
What can we say about Hattie, she is always sure to make you laugh and brighten up the dullest of days. From the moment you meet Hattie you will feel like you have known her for years, and she puts you instantly at ease. She is honest and heartfelt, and we love her for it. Joining us from a background in hospitality Hattie’s customer service is outstanding, and she goes to the extreme to ensure our brides have the best possible experience, nothing is too much trouble.
“I love everything about being a bridal consultant, there is nothing more rewarding than seeing a bride’s face light up when she finds her ‘dream dress’, to be a part of that special moment is just wonderful. I love getting excited with our brides on their journey and welcoming them into the House of Snow family, because it really does feel like a family.”
Jess – Bridal Consultant
Jess is just all round wonderful, a complete asset to the team and we couldn’t be without her. She’s a proper girlie girl and loves nothing more than talking all things weddings! Super organised, she sometimes comes into work armed with her personal labelling machine to keep us and the stock room in check. Jess is engaged herself and busy planning her own wedding making her a brain box of wedding ideas for our brides, the perfect person if you want to talk suppliers and she is full of helpful tips.
“Working in bridal has always been my dream job, but after joining the House of Snow Team and working along side this fantastic group of women, I know I am truly fortunate to love my job. I have always been a people’s person so creating relationships with our amazing brides in the process of finding them the most important dress they will ever wear is the cherry on the icing”
Lara – seamstress
Lara has been a part of the House of Snow team from the very beginning, myself and Lara have been friends for over 7 years and she is an absolute gem. She is the very best of the best when It comes to wedding dress alterations. You will only ever see her on Tuesdays flitting around the boutique and leaving a whirl of mess in her mists (she can be messy, so it’s a good job we love her dearly) she then tucks herself away behind a sewing machine for the rest of the week. She is completely passionate about making every brides dress fit to utter perfection and she is a whizz at what she does. You will be able to hear her coming with her loud laugh, and be ready to have a giggle at your appointments because they are always fun filled when Lara is about.
“I’ve been working in bridal for FOREVER and it’s only since working at House of Snow that I truly feel part of a team. Everyone goes that extra mile to make sure every bride is happy every step of the way. Obviously, the part I play is the best… the dresses have been chosen, the wedding plans have come together and its all about the final touches, ensuring the gown fits perfectly, making bespoke additions or adding sparkle… I LOVE IT… it is also great that Harriet is quite used to my oddities and hasn’t tried to change me. See you at your fittings! X”
Lara – seamstress
Lara has been a part of the House of Snow team from the very beginning, myself and Lara have been friends for over 7 years and she is an absolute gem. She is the very best of the best when It comes to wedding dress alterations. You will only ever see her on Tuesdays flitting around the boutique and leaving a whirl of mess in her mists (she can be messy, so it’s a good job we love her dearly) she then tucks herself away behind a sewing machine for the rest of the week. She is completely passionate about making every brides dress fit to utter perfection and she is a whizz at what she does. You will be able to hear her coming with her loud laugh, and be ready to have a giggle at your appointments because they are always fun filled when Lara is about.
“I’ve been working in bridal for FOREVER and it’s only since working at House of Snow that I truly feel part of a team. Everyone goes that extra mile to make sure every bride is happy every step of the way. Obviously, the part I play is the best… the dresses have been chosen, the wedding plans have come together and its all about the final touches, ensuring the gown fits perfectly, making bespoke additions or adding sparkle… I LOVE IT… it is also great that Harriet is quite used to my oddities and hasn’t tried to change me. See you at your fittings! X”
Sue
Sue is also my mum and my absolute hero. When I first started House of Snow she use to come in every weekend to help me out until I was able to grow the team. She loves working in the bridal industry and our brides so wanted her to continue to work at House of Snow although now she has a more behind the scenes roll, she is the queen of admin. If you are lucky enough to see her in the boutique she will be ensuring your bride tribe are well looked after during your appointment or getting you booked in. She is the most organised person I know and she keeps House of Snow organised too.
“Having been on the House of Snow journey from the beginning, I kind of fell into this job by helping Harriet out at the beginning. But I found I really loved my time in the boutique, meeting all the brides and their families, it’s such a happy place. Now Harriet has a team I am mainly in the back office doing the admin but I still love seeing the brides when I work the occasional day in the shop. It is such a happy environment and having just had Harriet’s’ wedding we know first-hand what everyone is feeling”.
Want to book an appointment to try on our selection of wedding dresses?
Call us on 01284 488188 or email us info@houseofsnow.co.uk